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Nominate a rising star of the sector

The search is on to find the 2020 Rail Professional of the Year and UK Tram members are being urged to nominate the rising stars of the light rail sector. The awards present the opportunity to highlight the achievements of young people at varying stages of their careers in the rail industry and judges will […]

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Chair shares his views on future of the sector

The Chair of UK Tram has stressed the critical need for a UK-wide light rail strategy and a clear narrative around what it can deliver.

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Go Ahead for The Development of National Occupational Standards for Tram Drivers

UKTram are leading on a UK wide National Occupational Standards (NOS) project, to review the existing Tram Driver NOS, which were last looked at in 2005. The full list of these NOS can be found here Tram Driver NOS Units National Occupational Standards (NOS) are revised and developed in partnership with employers and other appropriate […]

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Have your say on future conferences

Professionals from across the sector are being offered the opportunity to help build on the success of a high-profile light rail event.

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Extension opening demonstrates light rail innovation

The opening of an extension to the successful West Midlands Metro network today (December 11) demonstrates how the light rail sector is leading the way when it comes to sustainable urban transport. The use of battery-powered trams along the Centenary Square extension marks the first time in the UK that trams have run on a […]

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NET gains major customer service boost

Nottingham’s tram network has scored highly in a survey measuring customer satisfaction. A benchmarking report from the highly respected Institute of Customer Service (ICS) shows Nottingham Express Transit (NET), scored a roaring 83 out of 100. In the UK Customer Service Index (UKCSI), the average for all UK businesses currently stands at 77 with the […]

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Benchmarking in the spotlight

The benefits of business benchmarking have been put in the spotlight at a meeting of marketing and customer service professionals from across the UK’s light rail sector. At a recent meeting organised by UK Tram they heard how a number of tram operators were already outperforming the wider transport sector when it comes to customer […]

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Jasper Carrott unveils tram named in his honour

Brummie comedy legend Jasper Carrott has today unveiled a tram named in his honour in a special ceremony. It was the first time he had taken a Birmingham tram ride in 70 years and he joked that he particularly enjoyed the experience as he didn’t have to pay. Joined by his wife Hazel, he arrived […]

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LRSSB Chairman Vacancy

The Light Rail Safety & Standards Board has been established by the light rail sector, with support from the Department of Transport and Office of Road & Rail in response to the recommendations of the Rail Accident Investigation Branch following the fatal derailment of a tram at Sandilands, Croydon in 2016. The LRSSB will provide […]

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