Jo Bentley
Non Executive Board Director
Jo Bentley, a seasoned professional in light rail customer services, joined the UKTram board as a non-executive Director in 2022.
Currently leading as Head of Customer Experience at Keolis Nottingham, Jo brings a wealth of experience from her previous role as Customer Service Manager on the same network.
Her career trajectory took her internationally to Doha, where she established a new customer experience department for Keolis in preparation for the Metro's inauguration before the 2022 World Cup. After a fruitful stint abroad, Jo returned to the UK and worked with National Express within the transport sector before re-joining the Nottingham team.
Upon her appointment to the board, Jo expressed her enthusiasm for supporting UKTram's mission to advocate as a unified voice for the light rail sector.
Her extensive background and commitment to enhancing customer service in public transport make her a valuable asset to the board, influencing positive change across the industry.